At db555, we believe gaming should be fun — not stressful. We're here to make sure your gaming experience stays safe and in control, every step of the way.
Tools & services db555 provides to keep you safe
Set a daily, weekly, or monthly deposit limit. Once a limit is set, it cannot be increased before the specified period ends — keeping you within your budget.
Decide in advance how long you'll play in one sitting. Once your set time is up, db555 will automatically alert you to take a break.
If you feel your gaming is getting out of control, you can temporarily or permanently close your account.
Activate a cooling-off period of anywhere between 24 hours and 6 weeks before making any hasty decisions. Your account will be temporarily suspended during this time.
Set a limit on the maximum amount you can lose within a given period. Once the limit is reached, play will automatically stop.
Whatever the issue, db555's support team is always here to help. We'll guide you toward the right professional support.
Gaming at db555 is for entertainment, not as a source of income. Please play responsibly and within your means.
Responsible gaming means enjoying gaming while remaining fully in control — of your time, your money, and your mindset. db555 always wants every player to see gaming as a fun leisure activity, never an obligation or a source of pressure.
Online gaming is growing in popularity across Bangladesh, with players ranging from young adults to the middle-aged spending time on platforms like db555. But when the fun becomes a habit and control starts to slip, that's when problems arise. Responsible gaming isn't just a policy for us — it's a commitment.
At db555, we believe player protection and well-being come first. That's why we've built a suite of tools and services to help you make informed decisions. Remember — asking for help is not a sign of weakness; it's a sign of self-awareness.
All players spend a little extra time gaming now and then — that's normal. But certain behaviors can signal that gaming is becoming a problem. Watch out for the following signs:
Contact the db555 support team now or use the self-exclusion feature. Don't wait — get help today.
Ask yourself the following questions. If most of your answers are "Yes", consider seeking help:
These questions are inspired by the PGSI (Problem Gambling Severity Index). Take a moment to assess yourself and act if needed.
Db555 provides a range of effective tools to help protect players. You can access these easily from your account settings or activate them through our support team:
Every 30, 60, or 90 minutes, a message will appear on screen showing how long you've been playing and how much you've spent in BDT. This keeps you grounded in reality.
You can view your full transaction and gaming history at any time. Transparency itself is a powerful protective tool.
You can opt out of all promotions and bonus offers at any time. This helps reduce the temptation to play more than you intend.
You can receive a summary report of your gaming activity on a weekly or monthly basis, helping you understand your own habits.
At db555, you can set various limits according to your own preferences. Lowering a limit takes effect immediately, while increasing one requires a waiting period — this protects you from making rushed decisions in the heat of the moment.
| Limit Type | Duration | Effective Time | Waiting for a change |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediate | 7 Days (Incremental) |
| Loss Limit | Daily / Weekly / Monthly | Immediate | 7 Days (Incremental) |
| Bet Limit | Maximum amount per bet | Immediate | 24 Hours (Incremental) |
| Session Time Limit | Maximum time per session | Immediate | 24 Hours (Incremental) |
| Cooling-Off Period | 24 Hours – 6 Weeks | Immediate | When the period ends |
Go to your account settings to set or change limits, or get in touch with our support team.
Self-exclusion is the strongest protective measure available. Use this option when you feel gaming is having a negative impact on your daily life.
Temporarily suspend your account for 6 months, 1 year, or 3 years. During this period, login, deposits, and all gaming activity will be completely disabled.
You can permanently close your account if you choose. This is a final decision — once activated, access cannot be restored.
While self-exclusion is active, db555 will not send you any promotional messages, and any attempt to create a new account will be detected and blocked.
Db555 strictly does not serve anyone under the age of 18. Age verification is mandatory at registration, and additional KYC checks are carried out where there is any doubt.
If there are any minors in your household, take the following steps to prevent their access:
At db555, having fun and staying in control go hand in hand. Build these habits to keep it that way:
Remember, every game outcome on db555 is completely random. No strategy or system can guarantee long-term winnings. Always enjoy gaming as entertainment.
If you or someone you know is struggling with problem gaming, you don't have to face it alone. db555 is here for you and can point you toward the right support.
Our support team is available 24/7 via live chat. Don't hesitate to reach out for anything related to responsible gaming.
Send us an email with any responsible gaming requests or concerns. We aim to respond within 24 hours.
Consulting a professional mental health specialist is the most effective way to address gaming addiction. In Bangladesh, you can seek help from the National Mental Health Helpline or local counselling centres.
A quick overview of the risk levels associated with different gaming behaviors
Our Commitment to Responsible Gaming
We never encourage minors to engage in gaming and have strict measures in place to prevent them from creating accounts.
Self-exclusion requests are processed immediately, without any delay.
Our support team is specially trained to assist players facing difficulties with sensitivity and care.
We regularly update our responsible gaming policies and follow the highest international standards.
Our business interests will never come before the financial and mental well-being of our players.
Frequently Asked Questions on Responsible Gaming
Join db555 and use our responsible gaming tools to enjoy a safe and enjoyable gaming experience. Remember — controlled gaming is the best gaming.